Frequently Asked Questions
Q. I want to do business with Revolv, how do I get approved?
A. Click on our Stay Connected page for contact information. Our Implementation team will connect you with the Sales Director for your region and walk you through the process.
Q. What information do I need to provide to get a quote?
A. Once you've connected with your Sales Director , they will work with you on a case by case basis for the information required to generate a quote. Usually, we'll ask you to provide the following: number of members enrolled, plan design, associated networks, claims experience reports, and group preferences related to the delivery of benefit booklets, ID cards and EOBs.
Q. What's the commission level?
A. Quotes issued are net of commission, standard commission, or non-standard commission. To obtain information on the standard commission schedule as well as non-standard options, please contact your Client Manager.
Q. Who will be my primary contact at Revolv?
A. The Implementation team is your primary contact. During the approval process, you will work with your Client Manager and the Sales Director for your region. You can locate their contact information on our Stay Connected page.
Q. How do I submit an address or other change?
A. Log in to our Broker Connection and download the Agent Change Form. Once completed, you can either submit it to your Client Manager, or email it directly to our Marketing Administration Department at firstname.lastname@example.org.
Q. What support can I expect to receive when I enroll a new group?
A. Your Client Manager and the Sales Director for your region will work with you on a case by case basis to get you what you need for your new group enrollment, including benefit highlights, enrollment forms and enrollment support in group meetings. Following enrollment, your Client Manager will keep you apprised of the group on-boarding process, the release of ID cards and the availability of web access for the group administrators and members.
Q. How do I sign up to use the ReadySetDental website?
Q. What am I able to do with my ReadySetDental access?
A. With general access, you are able to view your groups’ basic information, benefit highlights and benefit details. You also have access to run management reports on demand, including reports focused on enrollments, claims, providers, and summary information. Your groups may opt to give you additional security rights to view and manage eligibility.
Q. How does a group client give me access to their account information in the secure Broker connection?
A. During their on-boarding, your client's will have the option to authorize access for you on their group implementation form. For a group that has not authorized access in the past that wants to authorize access in the future, please contact your Client Manager for support.
Q. Who do I contact if I need assistance with ReadySetDental.com?
A. Your Client Manager is your primary contact for all things related to ReadySetDental.